Field Service Technician, based in Amsterdam (WAN/LAN, IPTV, Routers, Servers)

REF: FST176
JOB POSITION: Field Service Technician (WAN/LAN, IPTV, Routers, Servers)
LOCATION: Amsterdam, The Netherlands

Responsibilities

• Attend sites to resolve any type of issue related with Nonius Solutions.
• Install, upgrade and maintain any of the equipment under SLA.
• Provide a high level of customer care within the terms of the SLAs.
• Timely completion of  all paperwork related to the site visits.
• Liaise with senior engineers, management, contractors and customers.
• Provide remote technical support to existing customer sites.
• Ensure all work is completed to a high standard and to agreed processes.

Requirements

• High school diploma or equivalent, along with a 2 year technical degree or equivalent work experience in Telecom and/or Networking.
• Ability to work in WAN/LAN environment; working with routers, servers and TCP/IP environment.
• CCNA or other switching/routing courses or work experience that can be considered equivalent.
• Valid driver’s license and be available to travel within the country and abroad.
• Ability to meet deadlines work independently.
• Must have excellent communication skills and outstanding customer awareness skills.
• Fluent in Dutch and English. Other languages will be valuable as well.

Nice to have skills and experience

• Hospitality experience, preferably Hotel IT or vendor.
• Experience with TV headend equipment installation and servicing.
• Linux admin experience and shell scripting.
• Awareness of hotel chain brand standards.
• Experience with leading IT equipment.

We offer

• Training in state of the art solutions
• Full time position.
• Competitive salary and compensation.
• A great environment and a great team to work with.

Please send your resume to jobs@noniussoftware.com with reference FST176.