Tell your guests they can check-out digitally!

Tell your guests they can check-out digitally!

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This is the sixth episode of our web series “Tell your guests”.

Tell your guests they can check-out digitally!

There’s nothing better than offering good experiences to your guests throughout their journey. Provide them with a fast and secure process to check-out autonomously!

Here is how  you can simplify the check-out:

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Allow your guests to check their bill during the stay

Using the My bill feature on the Interactive TV or the Hotel Mobile App, guests can track their room costs in real-time and control their account. This feature offers the guarantee of not being surprised by unplanned charges at the end of the stay. Your guests only need to confirm the room bill and do the online check-out directly in your hotel’s App.

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Provide your guests with an easy check-out process

Through the express check-out, your guests can approve their hotel bill with a simple click. Then, the hotel’s PMS receives this confirmation and automatically starts the billing and payment process. You can make this feature available in your hotel’s App or on the Web. Guests are reminded through  automated email or App push notifications.

Show that your hotel is ready to provide guests with a Safe & Special Guest Journey. Find out how it works:

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This is the last episode of our web series with tips on how to offer a Safe & Special Guest Journey. Did you miss the previous episodes? You can check them here: episodes 1, 2, 3, 4 and 5.