Guests provides check-in information online before arrival using the channel of their preference (email and SMS). Check-in solution on tablets can be added to speed up the process and reduces waiting time. Automated marketing campaigns provides personalised & customised communication to upsell hotel services. The rating element provides real time insight on guest feedback and avoids bad review. PMS integration required.
Three days before arriving at the hotel, the guest receives an invitation by e-mail to make the B-Guest Online Check-in.
This e-mail is fully automated and customized according to the hotel’s needs.