GJP Group upgrades its Digital Guest’s Journey

GJP Group upgrades its Digital Guest’s Journey

Disrupting the Hospitality niche, the group GJP Hotels & Resorts has conquered the pole-position as the biggest leisure Hotel chain in Brazil. Innovative and bold, the Group trusted Nonius to improve their guest’s experience, providing convenience and modernity through state-of-the-art technology.

 

GJP’s Hotels and Resorts is located in Brazil’s most exciting tourist locations, and is focused on providing a personal experience to every guest, while constantly investing to improve the quality of the services. Their exclusive management and corporate systems allow the Group to handle a total of 2,500 rooms for a perfect experience, with high-speed Wi-Fi managed and provided by Nonius.

Fostering convenience and paying attention to the new technologies, the  Prodigy Santos Dumont was the first Hotel of the chain where the quality of the Digital Guest Journey was enhanced by one of the Nonius products.

 

A new moment: Further innovation and astonishing experiences

Thanks to the services provided by Nonius at the Prodigy Santos Dumont, the Hotel was able to stand out. The remarkable results earned the Group’s trust to implement Nonius’ GIA in every unit of their chain!

Portais GJP

Unique products & services

It is well known that the Internet has gone from a supporting role as a “bonus” to become one of the protagonists of the Guest Experience. Recent surveys show that a good internet connection is the second most important feature that guest looks for in a Hotel, losing only to the room tidiness.

Whether for business, pleasure or bleisure – the healthy blend of both, every guest demands stupendous wi-fi. That is the reason behind GJP decision to invest in Nonius’ technologies, deploying centralized GIA (Guest Internet Access) with high density Access Points to provide reliable, high-speed internet access to all their guests, as well as Interactive TV, Video on Demand and Digital Signage at Prodigy Santos Dumont hotel.

The goal, of course, is to provide the absolute best Guest Journey in the digital age.

If you want to know more about the products installed at Prodigy and their key benefits, both for guests and for the Hotel Management, keep reading:

GIA/ Wi-Fi

Efficient wi-fi management and homogeneous distribution of high density internet throughout the whole establishment, without blind spots, providing a safe and convenient experience for their guests. The captive portal is customizable and can be used as a branding channel, conveying the visual identity of the Hotel everytime a guest uses the internet. It’s also very simple: with a single login, the guests have full network access.

Interactive TV

An efficient communication channel between the Hotel and their guests, allowing them to access relevant information with the touch of a button. Weather forecasts, flight schedules, maps and even touristic or promotional services of the Hotel straight to the guest’s TV. Warnings and alarms are possible to set up both by the guest or by the Hotel itself, reminding about events and services or for waking up. This system also allows VoD content, featuring a great variety of the latest movie releases made possible by Nonius partnership with leading Hollywood studios.

Santos-Dumont-Nonius-TV

Digital Signage

Portais GJP

 

If your guests hate getting lost in your facilities, this is what you need. Independence and convenience are of utmost importance, and with Signage management you can keep information flowing even in the common areas, thus making your guest’s lives easier and ensuring a better experience.  Through Signage, events, services and conferences ads and schedules can be shown throughout the establishment, increasing guest attendance.

 

 

 

 

 

If your guests hate getting lost in your facilities, this is what you need. Independence and convenience are of utmost importance, and with Signage management you can keep information flowing even in the common areas, thus making your guest’s lives easier and ensuring a better experience.  Through Signage, events, services and conferences ads and schedules can be shown throughout the establishment, increasing guest attendance.

We must also recognize the staff, whose proactivity and teamwork were essential to the agile implementation of our technologies, honoring the promise of an unparalleled Digital Guest Journey.

The partnership between Nonius and GJP Hotels & Resorts catered for the following improvements:

  1. Convenience and Autonomy: with practical, one-time login, a constant flow of reliable information through Interactive TV (in-room) and Digital Signage (common areas) rendering their guests with the ability to find anything they need and enhancing their experience while reducing the staff’s work;
  2. Entertainment: information about events, excursions, tours and the best Hollywood movies directly on your in-room TV;
  3. Modernity and Technology: a great Guest Journey increases guests loyalty and increased bottom lines through the best solutions available.

 

Matheus Garcia

This new economy created the concept of 4.0 hospitality, where the hotel business shifts from simple hosting management to elaborate experience centers. In this light, disrupting old thinking is paramount, making technology a strategic pillar. We need to integrate the major hotel tech companies experience with the positive rebellion of the startups.

This blend results in digital-first solutions and guest-centric strategies. Enchantment ceases to be something special to become a duty, and spectacular experiences are on demand. GJP strongly believes in this journey and is already moving towards this path. Having partners like Nonius is of the utmost importance, with the same purposes and objectives in mind, allowing transformations to happen through their solutions. On the business world, knowing which directions will take us forward is critical. But to find out what are those directions and routes require broadening horizons and exploring new worlds., said Matheus Garcia, CIO of GJP Hotels & Resorts.


The trust in Nonius products combined with the technological dynamism of the GJP group allows us to embrace bold projects to respond quickly and accurately to the rapid changes of guest profiles. It is not about isolated solutions, but the creation of an environment that enables a set of integrated solutions, harmonized with the needs of the market.
said Danielle Aleli Pereira, Sales Director Nonius Brasil.