Field Service Technician_(WAN/LAN, IPTV, Routers, Servers)

REF: FST2005UK
JOB POSITION: Field Service Technician (WAN/LAN, IPTV, Routers, Servers)  
LOCATION: Nonius UK – Greater London, England 

Job description/specification

We are looking for a Field Service Technician (WAN/LAN, IPTV, Routers, Servers)  to be part of our Professional Services team.

Responsibilities / Tasks

  • Attend sites to resolve any type of issue related with Nonius Solutions;

  • Install, upgrade and maintain any of the equipment under SLA;

  • Provide a high level of customer care within the terms of the SLAs;

  • Timely completion of  all paperwork related to the site visits;

  • Liaise with senior engineers, management, contractors and customers;

  • Provide remote technical support to existing customer sites;

  • Ensure all work is completed to a high standard and to agreed processes.

Profile we are looking

  • We are looking for smart, good spirit, talented people!

  • You must be a passionate technician, a great team player and have a strong sense of work ethics, responsibility and commitment;

  • High school diploma or equivalent, along with a 2 year technical degree or equivalent work experience in Telecom and/or Networking;

  • Ability to work in WAN/LAN environment; working with routers, servers and TCP/IP environment;

  • CCNA or other switching/routing courses or work experience that can be considered equivalent;

  • Valid driver’s license and be available to travel within the country and abroad;

  • Ability to meet deadlines work independently;

  • Must have excellent communication skills and outstanding customer awareness skills;

  • Fluent in spoken and written English. Other languages will be valuable as well.


We will value the following

  • Hospitality experience, preferably Hotel IT or vendor to the hospitality sector;

  • Experience with TV headend equipment installation and servicing;

  • Linux admin experience and shell scripting;

  • Awareness of hotel chain brand standards;

  • Experience with leading IT equipment.


What we offer

  • An exciting role on an established company that has been growing sustainable on average 30%  year on year;

  • Competitive salary package and annual bonus;

  • Training in state of the art solutions;

  • Full time position;

  • Great working environment and to be part of a young and vibrant team.


Please send your resume in English to jobs@noniussoftware.com with reference FST2005UK.