JOB POSITION: Field Service Technician (WAN/LAN, IPTV, Routers, Servers)
LOCATION: Nonius UK – Greater London, England
We are looking for a Field Service Technician (WAN/LAN, IPTV, Routers, Servers) to be part of our Professional Services team.
Responsibilities / Tasks
Attend sites to resolve any type of issue related with Nonius Solutions;
Install, upgrade and maintain any of the equipment under SLA;
Provide a high level of customer care within the terms of the SLAs;
Timely completion of all paperwork related to the site visits;
Liaise with senior engineers, management, contractors and customers;
Provide remote technical support to existing customer sites;
Ensure all work is completed to a high standard and to agreed processes.
Profile we are looking
We are looking for smart, good spirit, talented people!
You must be a passionate technician, a great team player and have a strong sense of work ethics, responsibility and commitment;
High school diploma or equivalent, along with a 2 year technical degree or equivalent work experience in Telecom and/or Networking;
Ability to work in WAN/LAN environment; working with routers, servers and TCP/IP environment;
CCNA or other switching/routing courses or work experience that can be considered equivalent;
Valid driver’s license and be available to travel within the country and abroad;
Ability to meet deadlines work independently;
Must have excellent communication skills and outstanding customer awareness skills;
Fluent in spoken and written English. Other languages will be valuable as well.
We will value the following
Hospitality experience, preferably Hotel IT or vendor to the hospitality sector;
Experience with TV headend equipment installation and servicing;
Linux admin experience and shell scripting;
Awareness of hotel chain brand standards;
Experience with leading IT equipment.
What we offer
An exciting role on an established company that has been growing sustainable on average 30% year on year;
Competitive salary package and annual bonus;
Training in state of the art solutions;
Full time position;
Great working environment and to be part of a young and vibrant team.
Please send your resume in English to firstname.lastname@example.org with reference FST2005UK.