Field Service Technician (WAN/LAN, IPTV, Routers, Servers)

POSITION: Field Service Technician (WAN/LAN, IPTV, Routers, Servers)
LOCATION: Porto/Portugal

Job description/specification
We are looking for a Field Service Technician to be part of our team.


  • Attend sites to resolve issues related with Nonius Solutions in our customers;

  • Install, upgrade and maintain equipment under SLA;

  • Provide a high level of customer care within the terms of the SLAs;

  • Timely completion of  all paperwork related to the site visits;

  • Liaise with senior engineers, management, contractors and customers;

  • Provide remote technical support to existing customer sites;

  • Ensure all work is completed to a high standard and to agreed processes.

Profile we are looking

  • We are looking for smart, good spirit, talented people!

  • You must be a passionate for networking, a great team player and have a strong sense of work ethics, responsibility and commitment;

  • High school diploma or equivalent, along with a 2 year technical degree or equivalent work experience in Telecom and/or Networking;

  • Ability to work in WAN/LAN environment; 

  • Working with routers, servers and TCP/IP environment;

  • CCNA or other switching/routing courses or work experience that can be considered equivalent;

  • Valid driver’s license and be available to travel within the country and abroad;

  • Ability to meet deadlines and work independently;

  • Must have excellent communication skills and outstanding customer awareness skills;

  • Fluent in English. Other languages will be valuable as well.

We will value the following

  • Hospitality experience, preferably Hotel IT or vendor;

  • Linux admin experience and shell scripting;

  • Awareness of hotel chain brand standards;

  • Experience with leading IT equipment.

What we offer

  • An exciting role on an established company that has been growing sustainable on average 30%  year on year;

  • Competitive salary package;

  • Great Office environment with fully equipped staff kitchen, free beverages (coffee, tea, …), served by nearby subway.

Please send your resume in English to with reference FST2007PT.