Field Service Technician (WAN/LAN, IPTV, Routers, Servers)

REF: FST1909UK
JOB POSITION: Field Service Technician (WAN/LAN, IPTV, Routers, Servers)
LOCATION: Nonius UK – Greater London, England


Job description/specification

We are looking for a Field Service Technician (WAN/LAN, IPTV, Routers, Servers)  to be part of our Professional Services team.

Responsibilities / Tasks

  • Attend sites to resolve any type of issue related with Nonius Solutions;
  • Install, upgrade and maintain any of the equipment under SLA;
  • Provide a high level of customer care within the terms of the SLAs;
  • Timely completion of  all paperwork related to the site visits;
  • Liaise with senior engineers, management, contractors and customers;
  • Provide remote technical support to existing customer sites;
  • Ensure all work is completed to a high standard and to agreed processes.

Profile we are looking

  • We are looking for smart, good spirit, talented people!
  • You must be a passionate technician, a great team player and have a strong sense of work ethics, responsibility and commitment;
  • High school diploma or equivalent, along with a 2 year technical degree or equivalent work experience in Telecom and/or Networking;
  • Ability to work in WAN/LAN environment; working with routers, servers and TCP/IP environment;
  • CCNA or other switching/routing courses or work experience that can be considered equivalent;
  • Valid driver’s license and be available to travel within the country and abroad;
  • Ability to meet deadlines work independently;
  • Must have excellent communication skills and outstanding customer awareness skills;
  • Fluent in spoken and written English. Other languages will be valuable as well.

We will value the following

  • Hospitality experience, preferably Hotel IT or vendor to the hospitality sector;
  • Experience with TV headend equipment installation and servicing;
  • Linux admin experience and shell scripting;
  • Awareness of hotel chain brand standards;
  • Experience with leading IT equipment.

What we offer

  • An exciting role on an established company that has been growing sustainable on average 30%  year on year;
  • Competitive salary package and annual bonus;
  • Training in state of the art solutions;
  • Full time position;
  • Great working environment and to be part of a young and vibrant team.

 

Please send your resume in English to jobs@noniussoftware.com with reference FST1909UK.

 

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