Field Service Technician, based in Porto (WAN/LAN, IPTV, Routers, Servers)

REF:  FST174
JOB POSITION:
Field Service Technician (WAN/LAN, IPTV, Routers, Servers)
LOCATION: Porto – Portugal

Responsibilities

  • Attend sites to resolve any type of issue related with Nonius Solutions.
  • Install, upgrade and maintain any of the equipment under SLA.
  • Provide a high level of customer care within the terms of the SLAs.
  • Timely completion of  all paperwork related to the site visits.
  • Liaise with senior engineers, management, contractors and customers.
  • Provide remote technical support to existing customer sites.
  • Ensure all work is completed to a high standard and to agreed processes.

Requirements

  • High school diploma or equivalent, along with a 2 year technical degree or equivalent work experience in Telecom and/or Networking.
  • Ability to work in WAN/LAN environment; working with routers, servers and TCP/IP environment.
  • CCNA or other switching/routing courses or work experience that can be considered equivalent.
  • Valid driver’s license and be available to travel within the country and abroad.
  • Ability to meet deadlines work independently.
  • Must have excellent communication skills and outstanding customer awareness skills.
  • Fluent in English. Other languages will be valuable as well.

Nice to have skills and experience

  • Hospitality experience, preferably Hotel IT or vendor.
  • Linux admin experience and shell scripting.
  • Awareness of hotel chain brand standards.
  • Experience with leading IT equipment

We offer

  • Training in state of the art solutions
  • Full time position.
  • Health insurance.
  • Competitive salary and compensation.
  • A great environment and a great team to work with.

Please send your resume to jobs@noniussoftware.com with reference FST174.

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